WebABA
142 results found
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Credential Tracking
An editing option should be given on the credential tracking just in case we input the wrong date of expiration. I only see delete or download as options. Also, not all staff documents have an expiration date but the system requires it for all documents forcing us to put in a random date just to upload. The checkmark for the credential tracking should be the trigger point for the expiration date requirement. Also, it would be nice if these documents automatically populated in the file cabinet for the staff members.
1 vote -
Expired Intake Packet
Is there a way to be notified of the Expired Intake Packets under the general documents tab "shared forms". This would help to ensure that we are requesting clients to update their documents for the medical record.
2 votes -
Improvements for Supervisor Notes Awaiting Approval
The approval process for progress notes should have a way to send notes back to a clinician for correction, the only option is to approve it. We've looked for other ways to notify the clinician of needed corrections within Web ABA/Catalyst (secure messaging is only to clients (not inter-office), the contact log does tag to the clinician or send a notification, removing the signature on the note, addendums... but nothing sends the note back to them when it needs corrections other than us informing them outside of Web ABA/Catalyst.
It would also be nice if the page had filters so…
4 votes -
view only closed cases
When a case is closed all users should be able to access a view only of the clinical documentation. Currently to view closed cases you have to reopen the case but that takes the signature off the close note.
1 vote -
Closed Case
When a case is closed and there is an attempt to review the progress notes from the side pane "notes" icon, it automatically creates a new case. Can this be fixed so that cases are not created unless we actually select "case".
1 vote -
Sort Function on the prospective client list
It would be helpful to to be able to sort this list by date added. It would also be good to be able to export the list and print it.
6 votes -
Administrative Access
Is it possible to give administrative access to staff profiles. This would benefit our admin team in assisting with managing all staff profiles without having to rely on the actual staff member to make the requested or correct updates/changes.
2 votes -
Client Messaging
Is it possible that we have the option to create a signature block for client messaging. This would be helpful so that we dont have to type it out each time we send a message and the clients will be able to identify the department or specialist they are communicating with via client messaging.
1 vote -
Client Flags-Details Tab
Client flags on the details tab, under "client details" at top left does not show the entire message associated with the flag. It seems that the message is cut off and all information associated with any flag is very important to everyone so hoping that you could either make it show all the details associated or at least give the ability to hover over the flag to see entire message so that it is not necessary to look elsewhere just to see the entire message. The tags are supposed to be helpful to very important reminders but we feel like…
1 vote -
Link one supervision appt to multiple direct appts
For mental health employees there is often group sup where there is one supervisor and multiple supervisees. The supervisor needs to be able to link their supervision appt to multiple supervisee appts.
2 votes -
Use warning system for a double booking
It's limiting to have double booking turned on or off for a user. It would be much better to have a warning pop up when trying to double book. This would allow more functionality in the calendar.
13 votes -
Email Notifications
Is it possible to block messages from clients that reply back to email notifications they receive that says "do-not-reply@webaba-app.com". This would assist in getting clients to be more compliant with using the portal.
2 votes -
We need to have the option to specify a Client Cancellation or a Provider Cancellation on the appointment status.
We need to have the option to specify a Client Cancellation or a Provider Cancellation on the appointment status.
24 votes -
Access to cases
Staff members assigned to the client should have access to all cases, even when not assigned to the actual case. This is causing a lot of back and forth between our admin and clinicians. Assigned clinicians should be able to review the clients entire medical record without any restrictions for coordination of care. I hope you can make this happen asap.
1 vote -
Appointment Reminders via Email
I just learned that the only email address that receives the appointment reminders is the main email on the "details" tab. Is there a way that all email addresses on the "details" tab get appointment reminders. We provide most of our services to children and deal with lots of separated and divorced families so it would be very helpful that reminders go out to multiple parties.
1 vote -
Client Cases
If a case has been closed and you click on the notes tab, it automatically creates/opens a new case. Can this be fixed so that its not creating a new case every time you click on the notes tab.
1 vote -
Customizing Grids
Can we have the option to save/set when customizing grids. I have to reset all of my grids each time I log out and log back in. It would be great if the grids would remain set to the most recent custom setting that I have chosen when logging in or logging out.
4 votes -
Web ABA Support
It would be nice if clients had a way of contacting support for troubleshooting when having issues with their portal. It's really hard to assist a client with portal issues if we have to contact support, wait for a response, then contact the client to relay the message, then support again if it still doesnt work, and so on. This is very insufficient. Ideally we "the administrators" would troubleshoot with the client first but when unsuccessful, it would be great if they could troubleshoot further with someone on the actual support team.
4 votes -
Notes Awaiting Signature feature
I noticed that some clinicians who do not have a supervisor assigned in the "permissions" tab does not get any notifications for the "notes awaiting signature" feature. The only way the clinician would know about missing signatures is by running the report. Is it possible to also have their missing signatures show up in the "notes await signature" as well?
1 vote -
Client Messaging
Hello,
I wanted to use the "send & copy to contact log" feature but cannot identify which case I would like to attach to. Is there a way to have some identifiers show up for this feature. For example, the service type assigned to the case would be a helpful way to identify. We need to be sure the information goes to the correct case.
1 vote
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