WebABA
13 results found
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view only closed cases
When a case is closed all users should be able to access a view only of the clinical documentation. Currently to view closed cases you have to reopen the case but that takes the signature off the close note.
1 vote -
Sort Function on the prospective client list
It would be helpful to to be able to sort this list by date added. It would also be good to be able to export the list and print it.
1 vote -
Appointment Reminders via Email
I just learned that the only email address that receives the appointment reminders is the main email on the "details" tab. Is there a way that all email addresses on the "details" tab get appointment reminders. We provide most of our services to children and deal with lots of separated and divorced families so it would be very helpful that reminders go out to multiple parties.
1 vote -
Web ABA Support
It would be nice if clients had a way of contacting support for troubleshooting when having issues with their portal. It's really hard to assist a client with portal issues if we have to contact support, wait for a response, then contact the client to relay the message, then support again if it still doesnt work, and so on. This is very insufficient. Ideally we "the administrators" would troubleshoot with the client first but when unsuccessful, it would be great if they could troubleshoot further with someone on the actual support team.
1 vote -
Client Messaging
Hello,
I wanted to use the "send & copy to contact log" feature but cannot identify which case I would like to attach to. Is there a way to have some identifiers show up for this feature. For example, the service type assigned to the case would be a helpful way to identify. We need to be sure the information goes to the correct case.
1 vote -
Assigning Service Types/Authorizations
Is it possible to have an the option of check box selection when there is a need to "unassign" service types that have been "assigned". There is already a check box option when "assigning a service types". It would be great to have this same option when "unassigning" because it its very time consuming to do this one by one. It would also be helpful to have this function in the insurance authorizations section where we enter the "services", the check box option to select all that is needed for the service instead of entering one by one.
1 vote -
Client ID #'s
It would be great if we could use the "ALL" tab when searching by client id#, under the clients tab and it pulls up both active and archived clients. For example, when i try to access an archived client with client id using the "ALL" tab, it doesnt show up but then if I go to the "Archived" tab, it will show up. I think the default should automatically be to "ALL" unless you decide to change it, instead of defaulting to "Active" so that whatever your method of search, the client shows up, ie name, client id, dob, ph…
2 votes -
Progress Notes
The ability to send or client have access to a specific progress note that requires parent/guardian signature.
1 vote -
Forms
When a parent is entered into the contact network tab, WebABA will automatically send a set of intake forms, however, once the intake forms are completed, the system does not autopopulate/pull the info into the details tab, it has to be done manually. It would be nice to have the option in choosing which documents to send and have them autopopulate to the details tab like it does when sending from general documents tab "share new forms" and the client portal "organization tab".
1 vote -
Client Notifications
We are experiencing an issue where clients are being notified to show up for appointments that are not an actual appointment although it is a billable service, sometimes to our agency and sometimes to the insurance carrier. For example, when a clinician does report writing or treatment summaries, a billable appointment is scheduled, however, the client doesnt need to be notified. I am hoping there is a resolution for this, it would be great, this way clients are not showing up to be seen or not calling the office to confirm.
1 vote -
Client's Tab-Additional Details
It would nice if the intake date was autopopulated for the first kept appt instead of autopopulating for the first appt scheduled. Its kinda hard to remember that you have to go back and change the intake date if the very first appt gets canceled.
1 vote -
Per day option in Authorizations
should have a per day max as well as per week, month and period
2 votes -
Docs for Prospective Clients
Hello, I'm looking for a way to upload PDFs for prospective clients specifically. In the prospective clients section would be ideal! It would also be wonderful to add a section to list the parent's name for a prospective client as well :) .
Thank you for considering this!
1 vote
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