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58 results found

  1. Ability to add non-insurance Authorizations (grants, school, etc)

    I have an authorization for hours through a local school district. I'm currently unable to track that authorization in WebABA- I created a non-CPT code, but can't actually add an authorization to track utilization of the code.

    5 votes

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  2. Features for LGBTQ+ Staff

    Like how there are client fields for legal sex versus gender identity, sexual orientation, pronouns etc., the same should be true for staff. Also, there needs to be a way to hide a staff member's legal name if it is a dead name and they go by something different.

    4 votes

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  3. Customized Filters

    Most companies will have more than one area in which they work can be different counties or even states, we need a way to filter employees based on their location in order to see their schedules and not have to search that employee only. By having employees grouped together it will allow for the schedulers to see people's availability better and make switches based on the data shown.

    3 votes

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    1 comment  ·  Scheduling  ·  Admin →
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  4. Allow Admin users to override provider availability

    Managers / Admin should have the capability of overriding provider level hours!

    6 votes

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    under review  ·  0 comments  ·  Scheduling  ·  Admin →
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  5. Access to cases

    Staff members assigned to the client should have access to all cases, even when not assigned to the actual case. This is causing a lot of back and forth between our admin and clinicians. Assigned clinicians should be able to review the clients entire medical record without any restrictions for coordination of care. I hope you can make this happen asap.

    1 vote

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    0 comments  ·  Notes & Forms  ·  Admin →
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  6. Appointment Reminders via Email

    I just learned that the only email address that receives the appointment reminders is the main email on the "details" tab. Is there a way that all email addresses on the "details" tab get appointment reminders. We provide most of our services to children and deal with lots of separated and divorced families so it would be very helpful that reminders go out to multiple parties.

    1 vote

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    0 comments  ·  Clients  ·  Admin →
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  7. Client Cases

    If a case has been closed and you click on the notes tab, it automatically creates/opens a new case. Can this be fixed so that its not creating a new case every time you click on the notes tab.

    1 vote

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    0 comments  ·  General  ·  Admin →
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  8. Customizing Grids

    Can we have the option to save/set when customizing grids. I have to reset all of my grids each time I log out and log back in. It would be great if the grids would remain set to the most recent custom setting that I have chosen when logging in or logging out.

    1 vote

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    0 comments  ·  General  ·  Admin →
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  9. Web ABA Support

    It would be nice if clients had a way of contacting support for troubleshooting when having issues with their portal. It's really hard to assist a client with portal issues if we have to contact support, wait for a response, then contact the client to relay the message, then support again if it still doesnt work, and so on. This is very insufficient. Ideally we "the administrators" would troubleshoot with the client first but when unsuccessful, it would be great if they could troubleshoot further with someone on the actual support team.

    1 vote

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    0 comments  ·  Clients  ·  Admin →
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  10. Notes Awaiting Signature feature

    I noticed that some clinicians who do not have a supervisor assigned in the "permissions" tab does not get any notifications for the "notes awaiting signature" feature. The only way the clinician would know about missing signatures is by running the report. Is it possible to also have their missing signatures show up in the "notes await signature" as well?

    1 vote

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    0 comments  ·  Staff Members  ·  Admin →
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  11. Editing Direct Apts Linked to Supervision Apts

    ability to edit an apt when its linked to supervision apt instead of having to delete out the supervision apt and ed

    3 votes

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    0 comments  ·  Scheduling  ·  Admin →
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  12. Client Messaging

    Hello,

    I wanted to use the "send & copy to contact log" feature but cannot identify which case I would like to attach to. Is there a way to have some identifiers show up for this feature. For example, the service type assigned to the case would be a helpful way to identify. We need to be sure the information goes to the correct case.

    1 vote

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    0 comments  ·  Clients  ·  Admin →
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  13. UPLOADS

    should expand the size limit on uploads and this should be address quickly. It is ridiculous with medical documents to have to cut down the size limit of things because it exceeds size limits!!!!

    3 votes

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    0 comments  ·  General  ·  Admin →
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  14. Jumping secitions

    It would be great if we could hit the back button to go back to a previous page or section that was previously worked on or reviewed without having to enter all the details again. Example, when working on catalyst notes sync, if I have to manually sync or update, once this is done, it will take me all the way back to the first page, prompting me to enter the details again basically starting over. It would be nice if the system jumped back to the page or section you were in previously once the task has been completed.…

    1 vote

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    0 comments  ·  General  ·  Admin →
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  15. Authorizations

    Is it possible to a have check box option for the authorization services. It would be nice if we could just check off all of the service types we want for the authorization instead of having to type each code individually for each code that has been approved/authorized.

    1 vote

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  16. Staff Notifications

    Staff members complain about getting way too many email notifications when it comes to the scheduling updates. For example, if an appt is created from 1-2p and then we go back in within 5 seconds to adjust that appt time to 1:01-2:01, and then go back in within 2 minutes to adjust the time to 1:30-2:30, the staff member gets all of these changes in an email notification. Ideally, we only want them to get notification of the finalized appt. I am suggesting/requesting if it at all possible to add options similiar to the "client notifications" settings. Or if the…

    1 vote

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    0 comments  ·  Staff Members  ·  Admin →
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  17. Make Staff & Client Filters Independent

    We need the staff filter and client filter to work independently. For example. Select Staff A, and Client B and see both of those schedules at the same time IN WEEKLY CALENDAR VIEW

    6 votes

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    0 comments  ·  Scheduling  ·  Admin →
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  18. Assigning Service Types

    Is it possible to have an the option of check box selection when there is a need to "unassign" service types that have been "assigned". There is already a check box option when "assigning a service type". It would be great to have this same option when "unassigning".

    1 vote

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    0 comments  ·  Clients  ·  Admin →
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  19. Allow appointment times to be changed even if they have a supervision attached

    Right now, if we need to change the appointment time for a direct session (due to late arrivals, early pickups, last-minute mid-day switches, etc.), we cannot do it if a clinician has a supervision appointment overlapping. The clinician has to delete the appointment, allow the scheduling team to change the appointment, and then recreate it. This is especially difficult if we are adjusting past appointments and the clinician has already written their SOAP notes for the session. It would be great if these didn't have to be automatically attached or if they could at least be edited while they're attached.

    1 vote

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    0 comments  ·  Scheduling  ·  Admin →
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  20. 2 votes

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