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63 results found

  1. Ability to add non-insurance Authorizations (grants, school, etc)

    I have an authorization for hours through a local school district. I'm currently unable to track that authorization in WebABA- I created a non-CPT code, but can't actually add an authorization to track utilization of the code.

    6 votes

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  2. view only closed cases

    When a case is closed all users should be able to access a view only of the clinical documentation. Currently to view closed cases you have to reopen the case but that takes the signature off the close note.

    1 vote

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    0 comments  ·  Clients  ·  Admin →
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  3. Features for LGBTQ+ Staff

    Like how there are client fields for legal sex versus gender identity, sexual orientation, pronouns etc., the same should be true for staff. Also, there needs to be a way to hide a staff member's legal name if it is a dead name and they go by something different.

    5 votes

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  4. Closed Case

    When a case is closed and there is an attempt to review the progress notes from the side pane "notes" icon, it automatically creates a new case. Can this be fixed so that cases are not created unless we actually select "case".

    1 vote

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    0 comments  ·  General  ·  Admin →
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  5. Sort Function on the prospective client list

    It would be helpful to to be able to sort this list by date added. It would also be good to be able to export the list and print it.

    1 vote

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  6. Administrative Access

    Is it possible to give administrative access to staff profiles. This would benefit our admin team in assisting with managing all staff profiles without having to rely on the actual staff member to make the requested or correct updates/changes.

    1 vote

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  7. Allow Admin users to override provider availability

    Managers / Admin should have the capability of overriding provider level hours!

    7 votes

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    under review  ·  0 comments  ·  Scheduling  ·  Admin →
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  8. Allow appointment times to be changed even if they have a supervision attached

    Right now, if we need to change the appointment time for a direct session (due to late arrivals, early pickups, last-minute mid-day switches, etc.), we cannot do it if a clinician has a supervision appointment overlapping. The clinician has to delete the appointment, allow the scheduling team to change the appointment, and then recreate it. This is especially difficult if we are adjusting past appointments and the clinician has already written their SOAP notes for the session. It would be great if these didn't have to be automatically attached or if they could at least be edited while they're attached.

    2 votes

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  9. Client Messaging

    Is it possible that we have the option to create a signature block for client messaging. This would be helpful so that we dont have to type it out each time we send a message and the clients will be able to identify the department or specialist they are communicating with via client messaging.

    1 vote

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  10. Editing Direct Apts Linked to Supervision Apts

    ability to edit an apt when its linked to supervision apt instead of having to delete out the supervision apt and ed

    4 votes

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  11. Client Flags-Details Tab

    Client flags on the details tab, under "client details" at top left does not show the entire message associated with the flag. It seems that the message is cut off and all information associated with any flag is very important to everyone so hoping that you could either make it show all the details associated or at least give the ability to hover over the flag to see entire message so that it is not necessary to look elsewhere just to see the entire message. The tags are supposed to be helpful to very important reminders but we feel like…

    1 vote

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  12. Link one supervision appt to multiple direct appts

    For mental health employees there is often group sup where there is one supervisor and multiple supervisees. The supervisor needs to be able to link their supervision appt to multiple supervisee appts.

    1 vote

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  13. Use warning system for a double booking

    It's limiting to have double booking turned on or off for a user. It would be much better to have a warning pop up when trying to double book. This would allow more functionality in the calendar.

    1 vote

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  14. Email Notifications

    Is it possible to block messages from clients that reply back to email notifications they receive that says "do-not-reply@webaba-app.com". This would assist in getting clients to be more compliant with using the portal.

    1 vote

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  15. We need to have the option to specify a Client Cancellation or a Provider Cancellation on the appointment status.

    We need to have the option to specify a Client Cancellation or a Provider Cancellation on the appointment status.

    1 vote

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  16. Access to cases

    Staff members assigned to the client should have access to all cases, even when not assigned to the actual case. This is causing a lot of back and forth between our admin and clinicians. Assigned clinicians should be able to review the clients entire medical record without any restrictions for coordination of care. I hope you can make this happen asap.

    1 vote

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    0 comments  ·  Notes & Forms  ·  Admin →
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  17. Appointment Reminders via Email

    I just learned that the only email address that receives the appointment reminders is the main email on the "details" tab. Is there a way that all email addresses on the "details" tab get appointment reminders. We provide most of our services to children and deal with lots of separated and divorced families so it would be very helpful that reminders go out to multiple parties.

    1 vote

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  18. Client Cases

    If a case has been closed and you click on the notes tab, it automatically creates/opens a new case. Can this be fixed so that its not creating a new case every time you click on the notes tab.

    1 vote

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  19. Customizing Grids

    Can we have the option to save/set when customizing grids. I have to reset all of my grids each time I log out and log back in. It would be great if the grids would remain set to the most recent custom setting that I have chosen when logging in or logging out.

    1 vote

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  20. Web ABA Support

    It would be nice if clients had a way of contacting support for troubleshooting when having issues with their portal. It's really hard to assist a client with portal issues if we have to contact support, wait for a response, then contact the client to relay the message, then support again if it still doesnt work, and so on. This is very insufficient. Ideally we "the administrators" would troubleshoot with the client first but when unsuccessful, it would be great if they could troubleshoot further with someone on the actual support team.

    1 vote

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