WebABA
6 results found
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Scheduling Availability updated by admin staff or scheduler
Admin/Scheduler having the capability to adjust therapist availability in settings and preferences as needed, rather than therapists being the only staff who can adjust their availability.
3 votesOur new Advanced Availability feature is currently in Beta! This feature allows you to:
- Create availability blocks to specify the services you are available for scheduling at specific times and locations.
- Manage availability blocks for other staff members who are using Advanced Availability, and more!
Click the following link to learn more: https://accupoint2.zendesk.com/hc/en-us/articles/19111167748884-Advanced-Availability-FAQ-WebABA-
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Allow Admin users to override provider availability
Managers / Admin should have the capability of overriding provider level hours!
16 votesOur new Advanced Availability feature is currently in Beta! This feature allows you to:
- Create availability blocks to specify the services you are available for scheduling at specific times and locations.
- Manage availability blocks for other staff members who are using Advanced Availability, and more!
Click the following link to learn more: https://accupoint2.zendesk.com/hc/en-us/articles/19111167748884-Advanced-Availability-FAQ-WebABA-
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Customized Filters
Most companies will have more than one area in which they work can be different counties or even states, we need a way to filter employees based on their location in order to see their schedules and not have to search that employee only. By having employees grouped together it will allow for the schedulers to see people's availability better and make switches based on the data shown.
3 votes -
Matching the Catalyst Note
Web ABA will match a Catalyst note to an appointment when the times are different. For example, the appointment in Web ABA is until 7:30 pm. The catalyst note has an ending time of 7:35 pm. Web ABA should not auto match that note because of the 5 minute difference, however, Web ABA DOES auto match it, thus making the record inaccurate. Suggested feature, don't auto match when the times don't match, even if it is 5 minutes.
2 votes -
Authorizations
We should not be able to schedule an appointment if there is not enough units left in the authorization, if anything the scheduler should have to override if/when necessary but should not be allowed to schedule without some sort of red flag that stops this from going forward. The notification that shows up at the bottom of the appointment window is not enough because sometimes, it is overlooked, not intentionally but easy to miss, which can then also create a billing issue (denial/rejection) once the service is rendered.
1 vote- It is now possible to do this when creating/editing a service type. When making a service type, click Prevent scheduling for service types without a valid authorization to prevent appointments from being scheduled for service types that do not have an authorization, or are associated with an authorization that is expired, exhausted, inactive or does not have any available units. https://support.therapybrands.com/s/article/360057290531-Add-Edit-Billable-Service-Types-WebABA-Pro-Group
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Create Catalyst appt in new window
It would be nice if when creating an appt from the catalyst note, if a new window would pop up. It seems backwards that you are exited out of everything and have to start over once done.
2 votes
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