WebABA
142 results found
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Batch Invoicing
When batch invoicing there is no option to group all appointments into single claim. It would make the most sense to have this option available for batch invoicing. Otherwise, not really working smarter and definately harder. Hopefully this can become an option asap.
2 votes -
Contact Log
Unable to do a contact log for a case that has been closed. Ideally a contact log should be apart of the clients general documentation and not necessarily associated with a case. Just because a case has been closed does not mean we are done communicating with the client. Terrible record keeping.
2 votes -
2 votes
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Stay Logged In Feature
I wish the system did not log me out every five minutes or so. I am on a shared server so I cannot save passwords which means typing out my long assigned user name and long assigned password every time I use the system. Having the option to stay logged in would be incredibly time saving.
2 votes -
Spell Check for portal messages
Spell check for portal messages would be helpful in as much as we must reread our messages before they are sent for accuracy. This is especially important because most office staff tends to type fast.
2 votes -
Allow multiple supervisors to overlap a direct appointment
Oftentimes we have multiple supervisors scheduled to see one client, at different times; i.e., a direct session is scheduled from 8:00-12:00pm, and 1 supervisor is scheduled to overlap 8:00-10:00am, and another from 10:00-12:00pm. Currently it only allows 1 supervisor to overlap the direct appointment.
2 votes -
Payment Alerts - Toggle off Therapists
Add option where clinical staff are not alerted regarding payments made to client accounts.
2 votes -
Payments
It would be great if client credits applied to client balance due is shown on the payment receipts and statements so that its clear to the client that a credit was applied to the total balance due.
2 votes -
Creating Invoices
The ability to create an invoice that does not have to be attached to an appointment in order to generate. We have a policy that requires a monthly payment that is not associated with an actual appointment so the ability to do this would be great!
2 votes -
Staff View
We should be able to customize or limit what front line staff have access to when the log in. Client information should be visible but read only, they do not generally need access to reports, they do not need access or the ability to edit or delete catalyst notes. Ideally, they could see, but not edit, their own schedule.
2 votes -
My tasks
It would be great to be able to tag other users to tasks!
2 votes -
Billing Notes
Is it possible to have client billing notes from the "bill to & insurance info" tab show up in top right corner of the ledger screen, right underneath the "notes" button. This would be very helpful when in the process of creating an invoice or accepting a payment, to be able to see billing notes which can hold valuable information about billing and the client.
2 votes -
credits and Unapplied Payments
It would save time and be helpful to know which ERAs didn't automatically match to an open invoice without having to open each client's ledger. Adding a column to the customize grid option on the all clients tab to show who has payments that need matched to invoices would be helpful.
2 votes -
Expired Intake Packet
Is there a way to be notified of the Expired Intake Packets under the general documents tab "shared forms". This would help to ensure that we are requesting clients to update their documents for the medical record.
2 votes -
Administrative Access
Is it possible to give administrative access to staff profiles. This would benefit our admin team in assisting with managing all staff profiles without having to rely on the actual staff member to make the requested or correct updates/changes.
2 votes -
Link one supervision appt to multiple direct appts
For mental health employees there is often group sup where there is one supervisor and multiple supervisees. The supervisor needs to be able to link their supervision appt to multiple supervisee appts.
2 votes -
Email Notifications
Is it possible to block messages from clients that reply back to email notifications they receive that says "do-not-reply@webaba-app.com". This would assist in getting clients to be more compliant with using the portal.
2 votes -
Client Credits
It would be super helpful if there was a report that shows client credits for both active and archived clients
2 votes -
Non insurance related invoicing
It would be nice if I was able to create an invoice that is not attached to an appointment or required to send off to insurance for billing. For example, we collect a monthly service fee for our active clients, however, I have to use a different payment system in order to collect this fee and it would really be nice to have this accounted for all in one place.
2 votes -
Staff Report should be report at the Staff level
The current Staff Report breaks down the hours by the rendering provider not the actual Staff that provided the services. This report should be at the staff level
2 votes
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